Please allow around 3-5 working days for production. This excludes weekends as everything is hand made to order.

UK CUSTOMERS

Royal Mail 48hr tracked – £1.99

This is a fully tracked service. Your parcel will be delivered within 48hrs (from date of dispatch – we aim to dispatch all orders within 3-5 working days). You will receive both email and text message confirmation of when your parcel will be delivered.

Royal Mail Next (working) Day – £4.99

This is a fully tracked service, and your parcel will be delivered the next working day (from date of dispatch – we aim to dispatch all orders within 3-5 working days). You will receive both email and text message confirmation of when your parcel will be deli

spend over £50 and you qualify for FREE UK Standard Delivery.

INTERNATIONAL CUSTOMERS

Royal Mail EU Standard Delivery - £12

This is a fully tracked service, and your parcel will be delivered within 4-6 days (from date of dispatch - we aim to dispatch all orders within 3-5 working days). You will receive both email and text message confirmation of when your parcel will be delivered.

Royal Mail Rest of World Standard Delivery - £12

This is a fully tracked service, and your parcel will be delivered within 5-7 days (from date of dispatch - we aim to dispatch all orders within 3-5 working days).

DHL Rest of world express delivery

This is a fully tracked service, and your parcel will be delivered within 3-5 days (from date of dispatch - we aim to dispatch all orders within 3-5 working days)

spend over £100 and you qualify for FREE International Standard Delivery.













Once your order is placed, you should receive a payment confirmation email and an order confirmation email from us. Please allow 24 hours for the order confirmation email to land with you, and also check the junk folder as the sneaky devils have been known to land in there too! Should you have any queries you can contact us on the following email address and we will get back to you as soon as possible. The response time is usually 1-2 working days and we do ask that orders are only chased should the estimated delivery aim time frame be exceeded.




info@lovetootrue.com

We have a very strict 30 day return policy, which means you have 30 working days after receiving your goods to return them back to us. This includes refunds & exchanges.

All sample items are none refundable.

Please fill in your returns form and send to the following address

Love Too True, Unit 17-18, Storforth lane industrial estate, Hasland, Chesterfield, S41 0QQ

Please allow up to 7 working days for exchanges and refunds to be processed.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.