BUY NOW. PAY LATER
DID YOU KNOW YOU CAN PAY LATER WITH KLARNA OR SPLIT YOUR PAYMENTS WITH CLEAR PAY?
NEW HERE?
HERE'S A LITTLE ABOUT US
From 2013 all your clothes were designed and made to order by just the two of us, co-owners Gemma & Laura.....
FAQs
PLEASE ALLOW 3- 7 WORKING DAYS FOR YOUR ORDER TO SHIP.
YOU WILL RECEIVE A NOTIFICATION VIA EMAIL AS SOON AS YOUR ORDER HAS SHIPPED.
IF YOU HAVE BEEN WAITING LONGER THAN 7 WORKING DAYS (THIS EXCLUDES WEEKENDS) FOR YOUR ORDER TO SHIP, PLEASE EMAIL INFO@LOVETOOTRUE.COM
PLEASE BE NICE WHEN EMAILING, WE ARE A VERY SMALL TEAM OF 3 AND DOING THE BEST WE CAN
PLEASE MAKE SURE YOU ALWAYS SEND YOUR RETURN TRACKED.
ALLOW 7 WORKING DAYS FOR YOUR RETURN TO BE PROCESSED.
IF YOU ARE ISSUED WITH STORE CREDIT, YOU WILL RECEIVE AN EMAIL WITH A CODE - PLEASE CHECK YOUR SPAM FOR THIS IF YOU CAN'T FIND IT.
IF YOU ARE ISSUED WITH A CASH REFUND, YOU WILL RECEIVE A NOTIFICATION VIA EMAIL.
YES AS LONG AS YOUR ITEM/S ARE RETURNED WITHIN 14 WORKING DAYS
YES. PLEASE EMAIL INFO@LOVETOOTRUE.COM AND GEMMA WILL ARRANGE COLLECTION FOR YOU :)
THIS CAN INCLUDE YOUR DELIVERY ADDRESS, SIZE, ITEM/S ETC.
PLEASE EMAIL INFO@LOVETOOTRUE.COM - GEMMA WILL CANCEL YOUR ORDER AND YOU WILL BE ISSUED WITH STORE CREDIT. YOU CAN THEN PLACE YOUR ORDER AGAIN
PLEASE EMAIL INFO@LOVETOOTRUE.COM - SEND US CLEAR IMAGES OF THE FAULTY ITEM/S AND GEMMA WILL RESOLVE THIS FOR YOU AS QUICKLY AS POSSIBLE
IF YOU ARE UNSURE ABOUT SIZING, PLEASE EITHER SEND US A DM ON INSTAGRAM OR EMAIL US INFO@LOVETOOTRUE.COM AND GIVE US YOUR MEASUREMENTS IF POSSIBLE.
YOU CAN ALSO FIND SIZE CHARTS ON EACH PRODUCT LISTING, JUST CLICK ON THE TAPE MEASURE ICON
IF YOU ARE IN-BETWEEN SIZES, WE ADVISE TO SIZE UP MOST OF THE TIME AS THERE IS NO STRETCH IN OUR FABRICS. AGAIN PLEASE READ THE PRODUCT DESCRIPTION FOR MORE INFORMATION ON A SPECIFIC PRODUCT.