HOW DO I RETURN MY ORDER?
Please fill out your returns form included with your order and send to the following address-
Love Too True, Unit 24, Coney green business centre, Wing-field view, Claycross, Chesterfield, United Kingdom S45 9JW
If you don’t like your item(s) for any reason, you can submit your return for store credit within 30 days of receiving your order.
Refunds are issued to store credit
It can take up to 7 business days to issue your store credit once your return is received.
Exchanges can be done using your store credit to place a new order
If your account is flagged for returns abuse we can't accept your return
If you can't find anything else you would like on our website, or the size you want is out of stock, we are happy to issue a refund as long as you return within 14 days from when you received your order. Please make sure you include this information on your return form :)
WHAT ISN'T ELIGIBLE FOR RETURN?
Anything worn, altered, washed or missing it's original packaging or tags
ARE THERE ANY CHARGES FOR RETURN?
Original shipping charges are non-refundable
You are responsible for the cost of the return shipping
How soon will my store credit be available to spend?
It can take up to 7 business days to issue your store credit once your return is received
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your store credit will be processed, and your voucher code will be ready to use!
Please follow the instructions on your email to use your store credit!
DO I NEED TO HAVE AN ACCOUNT SET UP FOR STORE CREDIT?
No you do not need to have an account set up. You will be given a voucher code to use at checkout. This information will be given when you receive your email notification of your returned item/s